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Knowledgebase - Animated Flash Demos
 

Note: These demos are for our new control panel only and are Flash Based. You should have a fairly fast internet connection to view them properly. If there is a tutorial you do not see here, or you have a slower internet connection, you may always use our Text Based Knowledgebase as well.


General Tutorials

Info
How to set or change the contact email for your account
How to view a summary of your account
How to view the status of services
How to view versions and paths


Email
How to add a forwarder
How to add a mailing list
How to add an autoresponder
How to add a POP email account
How to add a spam filter
How to change the password of a POP email account
How to change the quota of a POP email account
How to delete a forwarder
How to delete a mailing list
How to delete an autoresponder
How to delete a POP email account
How to disable spam assassin
How to discard a spam filter
How to edit an autoresponder
How to enable spam assassin
How to modify the MX entry
How to set the default address of your account
How to test your spam filters
How to view the used disk space of a POP email account


FTP
How to add an FTP account
How to allow anonymous upload to FTP
How to allow anonymous access to FTP
How to change the password of an FTP account
How to delete an FTP account
How to edit the anonymous FTP message
How to remove anonymous upload to FTP
How to remove anonymous access to FTP


Server
How to add a subdomain
How to change your domain password
How to delete a subdomain
How to enable a URL to hotlink to your site
How to install the FrontPage extensions
How to password protect a folder
How to prevent an IP or block of IPs from accessing my account
How to redirect folder to another address
How to redirect a subdomain
How to remove a subdomain redirection
How to turn on standard indexing for a directory listing


Statistics
How to view the HTTP bandwidth of your account


Tools
How to change the permissions of a folder using the file manager
How to perform a DNS lookup


Fantastico Script Installer

Blogs
How to install b2
How to install pMachine Free


Customer Relationship
How to install CS Live Help
How to install PHP Support Tickets
How to install Support Services Manager


Discussion Boards
How to install BB2
How to install Invision Board


Extras
How to receive email notifications for installations and removals
How to select a language
How to view the installations overview


Other Scripts
How to install 4Images Gallery
How to install Moodle
How to install Noahs Classifieds
How to install OS Commerce
How to install phpAuction
How to install phpLinks
How to install PHPlist
How to install PHProjekt
How to install WebCalendar


Portals
How to install PHP-Nuke
How to install Post-Nuke
How to install phpWebsite
How to install Xoops


Other Movies:
(note, some movies may be similar to the ones above, but are there for your convienience)


Creating a POP email account Watch movie

Creating a default (catchall) email account Watch movie

Creating an email account in Outlook Express Watch movie

Creating an autoresponder Watch movie

Creating a subdomain Watch movie

Creating custom error pages Watch movie

Password protecting a directory Watch movie

Creating a MySQL database Watch movie

Managing a MySQL database in PHPMyAdmin Watch movie

Installing FrontPage extensions Watch movie

Using File Manager Watch movie

Using Index Manager Watch movie

Enabling Hotlink Protection Watch movie

Redirecting a URL Watch movie

Redirecting mail Watch movie

Changing control panel password Watch movie

Creating an add-on domain Watch movie

Creating an FTP account Watch movie

Backing up your site Watch movie

Using WebMail Watch movie

Installing scripts using Fantastico Watch movie


Note: If you can access your control panel, you should not use these addresses, instead, use the support form in your control panel. This makes support much easier and includes information we need to process your request.


If you can not access your site or your control panel, and need support use the link below:

-Open a trouble ticket using email to: support@scorpionsystems.net
Make sure to include:
-Your Domain Name
-Username
-Problem you are having
-Address we can reply to
-Control panel password to verify your account (important!)

Before you e-mail support, it is a good idea to consider that if a problem is server or network wide, we know about it. We have several systems montioring our servers and they notify us when there is a problem.

Note: We do not offer telephone support at this time.


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